Resume
Experience, Education & Skills
Experience
Sr. Application Support Engineer
Tesla, Inc.
Nov 2020 - Present
Built Python/SQL automation scripts and monitoring workflows for factory software systems, improving issue detection and reducing downtime by ~30%. Engineered observability workflows using Splunk, Grafana, and SolarWinds to accelerate root-cause analysis. Developed Claude Code-based custom skill/plugin to streamline application integration and reduce manual debugging effort by ~30%. Automated data validation, migration, and REST API-based workflows to improve data accuracy and operational speed across manufacturing systems.
Support Engineer
Inspyrus, Inc.
Sept 2018 - Nov 2020
Resolved technical and product issues for enterprise clients ensuring high satisfaction. Supported cloud operations and collaborated with engineering teams to optimize product capabilities. Implemented and optimized ERP systems, Oracle servers, and tools such as Oracle WEC, WFR, WCC, and EM for scalability and reliability. Aligned technical work with business objectives to drive measurable improvements in client outcomes.
Software Engineering Intern
Ernst & Young (EY)
Jun 2017 - Aug 2017
Developed data analysis algorithms and reformatted datasets to improve data accuracy and reporting quality. Gained hands-on experience with SAP ABAP while collaborating with Intex consultants on multiple projects. Managed large datasets, populated databases, and extracted insights using MySQL to support data-driven decision-making.
Website Developer
Henry Harvin India Education LLP
Jun 2016 - Aug 2016
Developed and deployed frontend web solutions using HTML, JavaScript, and CSS via GoDaddy hosting. Designed and implemented interactive features including chat interfaces and responsive page layouts. Managed backend database structures and email tracking systems using MySQL, ensuring data accuracy and reliable reporting.
Software Engineering Intern
KPMG
Jul 2015 - Aug 2015
Integrated and structured large heterogeneous datasets, designing specialized database schemas to improve data organization and query efficiency. Conducted statistical analysis and developed reusable Python scripts to automate processing and derive actionable insights. Applied findings from both primary and secondary data sources to support strategic business decisions.
Education
Evening MBA
Santa Clara University
March 2024 - Ongoing
Focus on business strategy and management
Bachelor of Science in Computer Science
San Francisco State University
August 2014 - May 2018
Relevant Coursework: Software Engineering, Database Systems, Algorithms